What we collect
- Account details such as your name, email address and phone number.
- Delivery addresses and order history.
- Payment references from our payment provider. We never store your full card number.
- For sellers, business and verification documents.
- Messages you send through the platform and basic usage data such as pages viewed.
How we use it
To run your account, process orders and payments, deliver items, prevent fraud, resolve disputes, send order updates and improve recommendations.
Who we share it with
Sellers receive the details they need to fulfil your order. Payment, delivery, email and SMS providers process data on our behalf. We do not sell your personal data.
How long we keep it
We keep account data while your account is open. Order and payment records are kept as long as tax and financial regulations require.
Your choices
You can update your details and notification preferences in your account settings, sign out other devices, and ask us to export or delete your data where the law allows.